F.A.Q.
Q. What Hospitals is A.M.P. affiliated with?
A. Community General Hospital, Crouse Hospital, St. Joseph's Hospital, Rome Memorial Hospital, Oneida Healthcare Center, Cortland Reginal Medical Center, Faxon St. Lukes Hospital & St. Elizabeth Medical Center
Q. What can I expect if I call on the weekend?
A. You will get our Triage Service where you will be able to speak with a Physician that is on call if it is an emergent issue.
Q. Do you have parking?
A. We have FREE parking at our Water Street, Clay, North Medical, Northeast Medical, Cortland, Rome, Oneida, and New Hartford offices. Our Crouse and Community locations are paid parking, but we do offer a discount for the parking at our Crouse office.
Q. Where should I park at the Water Street office?
A. Please use the A.M.P. Urology / Syracuse Radiation Oncology entrance parking which is located off of Water Street.
Q. Do I need pre-authorization?
A. It depends on your insurance plan. Please contact your insurance company if you are not sure.
Q. Are your facilities wheelchair accessable?
A. Yes, we do offer this amenity for our patients.
Q. Do you expect my co-payment on the day of my appointment?
A. Yes, all patients are required to pay their co-payments and balances at the time of their visit.
Q. Where do I go for a CT Study in Syracuse?
A. Our A.M.P. Imaging center is located at the 1226 E Water Street office in the Syracuse Radiation Oncology suite. (Entrance is located next to the main A.M.P. Urology entrance)
Q. How can I re-fill my prescription?
A. You can call our office with your prescription information during normal office hours only.
Q. What type of insurance do you accept?
- Aetna-CNY
- Arcadian Health Plan (Northeast Community Care) MCR Advent
- BCBS CNY (Excellus)
- Beechstreet Corp (incl. North American Preferred)
- Empire Plan
- Fidelis Care New York
- GHI (EmblemHealth)
- Health Alliance PO/IPA
- HealthNow NY (HNNY)
- Humana/ChoiceCare
- Magnacare
- Martins Point (US Family Health Plan)
- Medicaid (NY)
- Medicare
- Multiplan - Private Health Care Systems (PHCS)
- MVP Health Plans/CIGNA
- North American Preferred (Meritain Health)
- POMCO
- Total Care
- Today's Option - American Progressive
- Touchstone Health (Medicare Managed Care)
- Tricare Prime (HealthNet)
- United Healthcare
- United Healthcare - Americhoice
- Univera Health Care NY
- Wellcare
Q. Why can't I see my Physician at one of your other locations?
A. Some of our Physicians do rotate throughout multiple offices, but most are located at one office due to their patient base.
Q. When can I expect my lab results?
A. We have our own in-house laboratory that provides state of the art testing and in many cases the Physicians will have your results on or before your next appointment.
Q. How do I apply for a job with Associated Medical Professionals?
A. We are always eager to have intelligent, dedicated people who enjoy helping patients join our team. Please call Human Resources at (315) 478-2887 or submit your resume to hr@ampofny.com. Current positions are also posted on our webpage.
Q. If I have questions in regards to my bill, who do I call?
A. The billing office hours are from 8:00am to 4:00pm. Please call us at (315) 214-2843.